1. There might be slight color difference due to the monitor/screen settings of computers or other electronic devices.
2. With the difference in the measurement method, please allow 1-3cm in size deviation (1cm=0.39 inch). Thanks for your understanding!!
Alipay, PayPal, Western Union, TT are acceptable here.All major credit cards are acceptable through secure payment processor ESCROW. Only the payment methods accepted by Aliexpress platform were protected.
1. Please confirm shipping ADDRESS carefully when you place the order(s). The ordered items will be shipped within 3-4 business days after the payment being confirmed by the platform.
2. Free shipping order(s) will be shipped by China Post Air Mail, around 18-25 business days on its/their way. This service could be tracked, but if the total pricing of your order is less than $5.00, this service is UNABLE to be tracked.
3. In the event of the customs declaration, act of God or the holiday seasons, the delivery period maybe extended for additional15-20 days. No liability shall be imposed on us for the delay due to any of above situations.
4. If you have not received the items you ordered after30 days from payment, please contact us. We will get back to you as soon as possible.
1. In case you receive a defective or wrong item, you have up to 7 days from date of receipt to request for refund or replace for a new one.
2. If the item does not meet your expectation, please contact us via Trade Manager E-mail or Leave Message. We will reply as soon as we can.
If you are not 100% satisfied with the item(s) you ordered, you can return or replace it/them within 30 days from the date of your receipt, on both of the following conditions:
1. That item(s) is(are) unused, undamaged and in original package, and
2. That expense for return/replacement is paid by you.
Your five-star feedback will be highly appreciated, since the positive feedback is really important for us.
If you have any query, please contact us, we will try our best to solve the problems and provide better service.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.